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Writer's pictureErica Steele

Recap: Digitizing and Centralizing Maintenance Operations

Updated: Aug 7


In today's rapidly evolving property management landscape, the importance of digitization and centralization in maintenance operations cannot be overstated. Recently, industry experts Chase Minnifield and Lincoln Ogata led a webinar, diving deep into this crucial topic and shedding light on the transformative power of modern technologies like EZOS.


1. Introduction

Chase and Lincoln warmly welcomed attendees, providing insights into EZOS's mission and the driving force behind their commitment to revolutionize maintenance operations. They shared the founding story, emphasizing why this space matters and how EZOS aims to make a meaningful impact.


2. The Current State of Maintenance Operations

Attendees gained valuable insights into the common challenges faced by operations professionals in property management, particularly in maintenance and facilities. The speakers discussed customer feedback and the struggles experienced without standardized processes and systems. They highlighted various team structures and workforce routing methods, emphasizing the need for digitization and standardization to enhance efficiency and effectiveness.


3. The Power of Digitized Inspections

The concept of digitized inspections emerged as a powerful solution to address the challenges outlined earlier. Chase and Lincoln elaborated on the benefits, including centralization, closing the skills gap, facilitating remote work, and enabling data analysis and reporting. Real-life examples, such as clients doubling renovations through remote inspections, underscored the impact of digitization on property management operations.


4. EZOS's Solution

EZOS's suite of features for inspections was showcased as a comprehensive solution to standardize the inspection process and collect valuable data. The speakers delved into workforce intelligence, routing optimization, EZ Vendor integration, and the utilization of BIPS data for intelligent maintenance operations. Attendees learned how EZOS empowers teams to focus, prioritize, and optimize their time, ultimately improving property health scores and enhancing operational efficiency.


5. Q&A Session

The webinar concluded with an engaging Q&A session, allowing attendees to interact with Chase and Lincoln directly. Questions spanned various topics, providing further insights and clarification on the discussed concepts.


6. Closing Remarks

In closing, Chase and Lincoln recapitulated the key points discussed during the webinar, encouraging attendees to explore further discussions and one-on-one consultations with the EZOS team. They expressed gratitude to all participants for their time and active participation in the webinar.


In summary, the webinar offered a comprehensive exploration of digitization and centralization in maintenance operations, highlighting the transformative potential of EZOS's innovative solutions. For property management professionals seeking to streamline their operations and drive efficiency, EZOS stands as a beacon of innovation and excellence.

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