Before / disconnected
The coordination tax.
Maintenance requests disappear into an inbox. Residents repeat their situation every time they follow up.
Move-in instructions, parent questions, and renewal communications live in separate systems.
EZOS Core / App 05 of 06
EZTenant
The Resident Experience Manager
Every resident gets a response. Every request gets handled.
What it replaces
Less chasing.
More work, handled.
With EZTenant / connected
Every resident gets a response. Every request gets handled.
The resident's front door: requests, communication, and service context that helps your team support residents from move-in through renewal.
For resident services teams who want continuity from move-in through renewal.
The context stays with the work, from the first request to the final review.
The function, handled
Built for the details.
One resident front door
Bring questions, service requests, and property communication into the resident's mobile and web experience.
Maintenance intake
Capture the issue, location, photos, and urgency before the request reaches a vendor.
Move-in and move-out
Guide residents through arrival windows, readiness updates, and end-of-lease requirements.
Lease-stage communication
Send relevant information around academic-year milestones, not another generic broadcast.
Resident feedback
Keep service and satisfaction context connected throughout the lease, including the renewal conversation.
A human when it matters
Escalate sensitive or complex situations with the resident's history already attached.
Intelligence, native
How Lori powers EZTenant.
Lori is the native reasoning layer inside EZTenant. She reads the operational context, connects it to the rest of EZOS Core, and knows when a person needs to make the decision.
Illustrative examples only. Not live activity or a connected integration.
01 / Lori in EZTenant
‘My AC is leaking onto the floor.’ Lori classifies an urgent HVAC issue, attaches Unit 4B, Bed 2, and prepares the vendor handoff.
02 / Lori in EZTenant
A resident asks when to collect keys. Lori uses their arrival window and the unit's readiness context.
03 / Lori in EZTenant
A parent raises a sensitive question. Lori routes it to the appropriate person with relevant resident context and access boundaries.
Context for the work. Human review when it matters.
Connected to the Core
No app works alone.
Continue the six-app tour
Ready to see EZOS Core?
See what your property looks like on one connected platform.